Abstract: We present a multidisciplinary methodology for E-Government project planning. The set of expertise needed for the design of E-Government systems includes social, juridical, economic, organizational, and technological perspectives. To properly address such a broad range of influences requires a unique vision. Our long-term aim is to use an integrated approach to examine a number of issues which currently present challenges in many E-Government projects. This paper in particular focuses on social and technological aspects of E-Government. The methodology has four phases: (1) state reconstruction, (2) quality assessment, (3) new quality targets definition, and (4) preliminary operational planning. A case study provides evidence of the feasibility and effectiveness of the methodology. (C) 2008 Elsevier Inc. All rights reserved.
Abstract: Strategic alignment is an issue that is not just met in companies, but also in governments, governmental agencies and public administrations. This paper investigates the issues raised by strategic alignment in the context of eGovernment initiatives focused on e-services. The analysis reports a case study that explores the strategic alignment issue with the INSTAL method. Two facets are tackled: (a) the modeling of strategic alignment using a formal approach, and (b) the elicitation of evolution requirements based on the analysis of strategic alignment models.
Abstract: In this paper we present the evolution of IPAS, a semantic repositories based approach to government to business (G2B) service selection. IPAS enables a business perspective over service provision, supporting businesses in the value-driven service selection. This perspective is addressed in the paper by exploiting expressive semantic representations and reasoning. We describe an ontology for representing relevant semantic properties of services and processes, together with a prototype that implements the algorithm for value-based service selection.
Abstract: A major objective in business interactions consists in enhancing the business perspective over service provision by developing strategies and tools to provide support in the selection of services according to the value they have for businesses. This means providing a way to determine the value of services according to specific business criteria, and conceive technologies that support the sharing of knowledge involved in service provision. In this paper we present an approach based on semantic repositories. The repository enables a business perspective over service provision, based on the association between services and business processes, and is related to the problem of supporting businesses in the value-driven service selection. This perspective is addressed in the paper by exploiting expressive semantic representations and reasoning. An ontology for representing relevant semantic properties of services and processes is provided, and an algorithm for value-based service selection is presented. Two real life case studies show the effectiveness of the approach. (C) 2008 Elsevier B.V. All rights reserved.
Abstract: Web services are the current most promising technology based on the concept of service oriented computing that provides the basis for the development and execution of business processes that are distributed over the network and available via standard interfaces and protocols. Quality of services (QoS) represents a major issue that covers the challenges in the service composition area and in the service oriented engineering. In this paper, we present the web services design tool (WSDTool). This tool allows the different actors involved in Web services design to define and address QoS requirements.
Abstract: In this paper we describe the main results of a fifteen years research activity in the area of repositories of entity-relationship conceptual schemas. We first introduce a set of integration/abstraction primitives that are used in order to organize a large set of conceptual schemas in a repository. We describe the methodology conceived to produce the repository of schemas of central public administrations in Italy. Then we describe an heuristic methodology, applied in the production of the set of schemas of the public administrations of an Italian region. We also compare the former exact methodology and the heuristic one according to their correctness, completeness, and efficiency. Finally, we show how such repositories can be used in egovernment initiatives for planning activities and in the identification of projects. Further work highlights possible evolutions of the repositories toward enhanced semantic representations and usage
Abstract: We describe an experience of design of a repository of services, performed in an Italian project called government for businesses (G4B). The repository G4B represents several properties and characteristics of a wide number of services provided by public administrations to businesses in Italy. An ontology has been built on top of the repository, enriching it with several unifying classifications and metadata. The different usefulness of the repository for service providers, public administrations, businesses are discussed, and several examples arc presented
Abstract: We describe an experience of design of a repository of services, performed in an Italian project called Government for Businesses (G4B). The repository G4B represents several properties and characteristics of a wide number of services provided by public administrations to businesses in Italy. An ontology has been built on top of the repository, enriching it with several unifying classifications and metadata. The different usefulness of the repository for service providers, public administrations, businesses are discussed, and several examples are presented.
