Jim Chirico is widely recognized as the driving force behind Avaya’s impressive transformation and growth. As the former CEO and President of Avaya Holdings Corp., Jim played a crucial role in guiding the global communications and collaboration giant into a new era of innovation and success.
With a strong background in operations, leadership, and finance, Jim Chirico brought decades of expertise to Avaya. Before becoming CEO in 2017, he served as Avaya’s Chief Operating Officer and Global Sales Leader, where he led major initiatives to streamline operations and improve customer engagement. His leadership style, characterized by focus, accountability, and a deep commitment to customers, helped position Avaya as a market leader in cloud communications and digital transformation.
Under James Chirico’s guidance, Avaya successfully navigated through a major financial restructuring and emerged stronger than ever. He spearheaded the company’s move toward a cloud-first strategy, expanded its global footprint, and reinforced its reputation for delivering innovative solutions that empower businesses to communicate and collaborate more effectively.
Jim’s vision has always been about putting customers first, building strong partnerships, and fostering a culture of operational excellence. His forward-thinking approach not only stabilized Avaya but set it on a course for long-term, sustainable growth.
Known for his resilience, strategic mindset, and commitment to excellence, Jim Chirico has earned widespread respect within the technology industry. His leadership continues to inspire both Avaya’s teams and the broader business community.
With a strong background in operations, leadership, and finance, Jim Chirico brought decades of expertise to Avaya. Before becoming CEO in 2017, he served as Avaya’s Chief Operating Officer and Global Sales Leader, where he led major initiatives to streamline operations and improve customer engagement. His leadership style, characterized by focus, accountability, and a deep commitment to customers, helped position Avaya as a market leader in cloud communications and digital transformation.
Under James Chirico’s guidance, Avaya successfully navigated through a major financial restructuring and emerged stronger than ever. He spearheaded the company’s move toward a cloud-first strategy, expanded its global footprint, and reinforced its reputation for delivering innovative solutions that empower businesses to communicate and collaborate more effectively.
Jim’s vision has always been about putting customers first, building strong partnerships, and fostering a culture of operational excellence. His forward-thinking approach not only stabilized Avaya but set it on a course for long-term, sustainable growth.
Known for his resilience, strategic mindset, and commitment to excellence, Jim Chirico has earned widespread respect within the technology industry. His leadership continues to inspire both Avaya’s teams and the broader business community.
