Abstract: Το βιβλίο �α�ο��ιάζει �ι� βα�ικέ� εξελίξει� ��ον ���ο ��ν ��γ��ον�ν βιβλιοθηκ�ν ��� �ο ��ί�µα �η� διοικη�ική� ε�ι��ήµη� (management) µέ�� ανάλ��η� και βιβλιογ�α�ικ�ν ανα�ο��ν. Το βιβλίο ���ίζε�αι �ε �έ��ε�ι� βα�ικέ� εν��η�ε�: � �) ���ο�ική αναδ�οµή & κ��ιε� �ά�ει� για �α μον�έλα διοίκη�η� και ο�γάν��η� � �) �ιάκ�ι�η & Σ���ε��η �η� ��γ��ονη� βιβλιοθήκη�, � �) ��γάν��η & ��η�ε�ίε� �η� ��γ��ονη� βιβλιοθήκη�, � �) Ποι��η�α �� μεθοδολογία διοίκη�η� και ο�γάν��η� �η� ��γ��ονη� �ιβλιοθήκη�. Σ�ο βιβλίο κα�α�ίθεν�αι α�� �ο�� ��γγ�α�εί� ��οβληµα�ι�µοί µε ιδιαί�ε�ο ενδια�έ�ον για �ον �λληνικ� ���ο: � Το δίληµµα �η� ��έ�η� �δι��ικο� και δηµο�ίο� αγαθο� ��ην �α�αγ�γή ��ν ��η�ε�ι�ν �η� ��γ��ονη� βιβλιοθήκη�. � Τµηµα�ο�οίη�η �η� ��γ��ονη� βιβλιοθήκη� (ο�γαν�γ�αµµα), διά�θ���η, ε��ο� και ο ��λο� �η� αν��α�η� διοίκη�η�. � �ιοίκη�η �η� Ποι��η�α�, Σ���ήµα�α �ια��άλι�η� �η� Ποι��η�α� και Π�����α Ποι��η�α� & ���άλεια� µε ε�α�µογή ��ην ��γ��ονη βιβλιοθήκη ��ην �λλάδα. � Σ���ηµα �έ��η�η� �η� ικανο�οίη�η� ��η���ν ��γ��ον�ν βιβλιοθηκ�ν και ������ο ε���ηµα�ολογίο�. � αναγν���η� ει�άγε�αι ��ι� ��γ��ονε� �ά�ει� διοίκη�η� και ο�γάν��η� µε ε�α�µογή ��ι� ��γ��ονε� βιβλιοθήκε� ��ά�εζε� �λη�ο�ο�ι�ν ��ην �λλάδα και ��οβληµα�ίζε�αι ��α βα�ικά ε�ε�νη�ικά και ��ακ�ικά ε���ήµα�α �ο� �ίθεν�αι για �ον ���ο ��ν ��γ��ον�ν βιβλιοθηκ�ν-��α�εζ�ν �λη�ο�ο�ι�ν.

Abstract: AIM AND METHOD: The chronic nature of inflammatory bowel disease (IBD) and its frequent relapses result to a considerable utilization of healthcare resources. Current approaches for the assessment of quality of care are based on the perception of the healthcare provider, which may be different from that of the healthcare user. The purpose of this study was to assess IBD patients' satisfaction, as an indicator of healthcare quality, with the use of a validated instrument (QUOTE-IBD). Ninety-five patients with IBD completed the GR-QUOTE-IBD questionnaire, for the assessment of patient's perception, regarding the quality of the perceived care. RESULTS: According to this evaluation suboptimal care was observed in the dimensions of accommodation, accessibility and information (mean values: 8.92, 8.94 and 8.95, respectively). In the subgroup analysis significant differences were observed in relation to patient's age groups and educational level. Differences were also noted in relation to the disease duration (longer and shorter than 5 years). CONCLUSIONS: The assessment of the quality of health care, based on patients' perception, revealed quality problems in the dimensions of accommodation, accessibility and information. According to subgroup analysis, disease type, educational status, age and disease duration play an important role in the formation of patients' expectations from the healthcare system.

Abstract:

Abstract:

Abstract:

Abstract: The Regional Health & Welfare System of the Ionian Islands has developed a healthcare management information system strategy based on a newly introduced Web Portal. The subsystems of the healthcare management information system are designed to gather a considerable amount of data. This information may be used in several ways including monitoring healthcare service delivery, evaluating the population health status, management and analysis of quality indicators.